About Eleni

From Engineering Operations to Executive Coaching — nothing lost in translation

Eleni Katsoula
ICF Associate Certified Coach (ACC) ICF ACC
ICF Level 2 (PCC) Certified Executive Coach ICF Level 2
ICF Member, Professional Coaches ICF Member
CEC Certified Career Coach Career Coach
CEC Certified Business Coach Business Coach

I know…

  • what it means to be the one everyone calls when something breaks, and realise that's not leadership. That's indispensability, they're not the same thing.
  • what it costs to always deliver. And what happens when that cost goes unexamined for too long.
  • the frustration of having the right answer and not enough leverage to make it land.

And I built a coaching practice specifically for leaders living in at least one of those gaps.

Empathy meets precision.
  • Cross-cultural collaboration, learned across twelve years spent exclusively in multinational environments
  • Conflict resolution, where the disagreement is rarely about the thing being argued over
  • Stakeholder liaison between groups whose incentives genuinely compete
  • Business process optimisation that fits the people rather than the org chart

The foundation of this work is trust. The kind that allows you to say the thing you have not said in any other room. Because that's where the real work lives, not at the surface of performance but underneath it, in the place where your genuine drivers are, where what you actually want becomes clear, and where success starts to look like something you've chosen rather than something you've inherited.

12+
Years in Tech Leadership
30+
Evidence-Based Frameworks
Linux Foundation Speaker
EMEA
Based, Globally Active
Core Values

What I will not trade away

Respect
You are a capable professional who has been navigating hard things for years. The work starts there.
Humour
The hardest conversations go better with room to laugh in them when it's called for. I want you leaving a session with better energy than you arrived.
Honesty
You will hear what I actually think, in a form you can use. Flattery is a poor return on your investment.
Choice
Success that is chosen rather than inherited.
Resilience
Capacity that holds when conditions stop cooperating, which they will.
Purpose
Ambition is easier to sustain when it is attached to something you truly want.
The Method

The right tool for the specific challenge, every time

Grounded in a structured library of over 30 evidence-based coaching frameworks — spanning 360 assessment, behavioural change, influence and communication, organisational strategy, team dynamics and leadership development — developed through the Center for Executive Coaching, a specialist ICF-accredited institution.

Credentials

Recognised beyond this page

ICF Associate Certified Coach (ACC)
International Coaching Federation
ICF Level 2 (PCC) Certified Executive Coach
Center for Executive Coaching · ICF-accredited
Official ICF Member
International Coaching Federation
Certified Business & Career Coach
Center for Executive Coaching
PRINCE2 Certified Practitioner
Project & Programme Management
MSc International Technology Management
University of Warwick
12+ Years in Tech & Engineering Operations
Distributed teams, global organisations
Speaking Appearances

On stage

2025
Open Source Summit Europe

Navigating Uncertainty: Operational Risk Management in the Open-Source Sector

Watch here →
2022
Open Source Summit Latin America

It All Starts With a Smile: How To Foster a Sense of Belonging in Remote Teams

Watch here →
FAQ

Questions senior leaders actually ask

Most executive coaches come from HR, psychology or general management. My background is different. I spent over a decade inside the technology world, leading engineering operations and distributed teams across time zones, cultures and organisational complexity. What distinguishes this practice is empathy combined with a deep instinct for patterns — the work is to help you experience the clarity and confidence of leading as who you truly are.

True Signal Coaching works primarily with senior leaders in technology — CTOs, VPs of Engineering, Heads of Product, Engineering Directors and senior leaders at a significant inflection point. The common thread is a specific readiness: they know they are capable of more, and they are genuinely prepared to do the work to get there.

Every engagement begins with a free 30-minute discovery session. A typical engagement runs three to six months, with bi-weekly 60-minute sessions over video call, grounded in individual and 360 assessments at the outset.

Progress is measured against the specific outcomes you set at the beginning: a promotion secured, a team dynamic shifted, a pattern changed, decisions made with greater confidence. Most clients report visible changes within the first two months.

Yes. True Signal Coaching works with both individually-funded and organisationally-funded engagements, contracted through Blue Horizon Consulting GP trading as True Signal Coaching, with full invoicing provided.

Yes, completely. True Signal Coaching operates under the ICF Code of Ethics. Employers receive no session content, notes or progress reports without your explicit consent.